Privacy Policy

1. Information We Collect

When you use VetPaymentPlans, we may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, and ZIP code when you submit a financing inquiry or opt-out request.
• Pet Details: Information about your pet including species, breed, age, and the type of veterinary care you are seeking financing for.
• Financial Information: Estimated credit score range and desired financing amount, used solely to match you with appropriate lending partners.
• Usage Telemetry: Pages visited, time on site, click patterns, and device information collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To connect you with trusted pet financing review partners who can offer payment plans suited to your needs and credit profile.
• To optimize our website, improve user experience, and develop new features based on how visitors interact with our platform.
• To communicate with you about your inquiry, provide updates on financing options, and respond to customer service requests.
• To comply with legal obligations and enforce our Terms of Service.

3. Data Sharing & Third Parties

We share your information with trusted pet financing review partners to facilitate the matching process. These partners may use your information to present you with payment plan offers. We explicitly state that we never sell your personal data to unauthorized brokers, data aggregators, or third-party marketers.

We may also share information with:

• Service providers who assist with website hosting, analytics, and customer support, under contractual obligations to protect your data.
• Legal authorities when required by law, court order, or to protect our legal rights.
• Business partners with whom we jointly offer services, provided they adhere to equivalent data protection standards.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and measure the effectiveness of our advertising:

• Performance Cookies: Collect anonymous analytics data about how visitors use our site, helping us improve page content and navigation.
• Conversion Cookies: Used by Google Ads and Google Tag Manager to track the effectiveness of our marketing campaigns and understand which ads lead to inquiries.
• Functional Cookies: Remember your preferences, such as language and region, to provide a more personalized experience.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

5. Your Rights (CCPA/CPRA & State Laws)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request that we delete your personal information, subject to certain legal exceptions.
• Right to Correct: Request that we correct inaccurate personal information about you.
• Right to Opt-Out: Request that we stop selling or sharing your personal information. Visit our Do Not Sell My Info page to submit an opt-out request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

Residents of other states may have similar rights under their state's privacy laws. To exercise any of these rights, contact us using the information below.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and restricted access controls to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: